Great location. Waterpark was above average, and very busy during peak times. We found using it first thing in the morning best. Pool is open 7am to 10pm.

Travelled to Edmonton in August for the first time attending a Caribbean Event. Impressed with the friendly staff: Calvin, Olga, Serene and Ron. The rooms were large 2 Queen beds, nice bathroom, ac, fridge etc. It was a very busy weekend and the hotel was full. Breakfast was good, well stocked, clean and offered a variety. The pool area was nice. We didn't use it because it was so busy. I asked the maintenance staff how often do they clean it, and he said every Wednesday. Due to how many people were using it, we felt it should have been cleaned daily on a busy weekend. As a pool owners, yes we are sure they test every morning but due to all the guests, we felt it wasn't clean. The pool water was cloudy..yuck. We noticed one morning the owners of the hotel were there, and they were not friendly. Going forward, just some advice, go around introduce yourselves make an effort to physically great your guests. That gesture speaks volumes. We saw how you spoke with your staff, and it wasn't supportive, kind, team environment at all. Even though the hotel was busy, you should be mindful who's paying attention around you. Would we stay again, not sure at this time. We would like to say thank you to all the staff for making our first trip to Edmonton an enjoyable one.

Staff was typical minus the breakfast buffet worker who was obviously frustrated when told things had run out. They should have someone to help her honestly. Rooms are over due for a deep clean especially the bathrooms. Heavy dirty in deeper corners between tiles, under sink rims, etc...pool was nice but supper busy with young kids not following the rules and no one to tell them or the parents other then other hotel guests.