The pool is very tiny and echoey and was filled with screaming children. It would be nice to have some better sound insulation or some adult-only hours so that we could have used it, but I understand kids like pools; just keep this in mind if you are sensitive to sound at all, you will not like the pool. The room was clean and the hotel has a lot of lovely Indigenous Art. We had some troubles with the air conditioning being very loud and only working in one part of the suite, and guest services didnt have any ear plugs which was a shame. There was also no lotion in the room which is not the end of the world but left my skin a little dry. The choice to play Fox News at breakfast in the lobby of a Canadian hotel was interesting. Overall the stay was pleasant but not as nice as it could have been due to these issues.

The TV is not a smart TV, so we could only watch the regular channels. The hair dryer was not working, the bathtub was clogged, and the coffee machine in our room was also not working and noticeably dirty. But the worst part was the alarm clock suddenly going off at exactly 12:30 a.m. while we were having a good sleep! Like literally, it was crazy and so annoying. We were sleeping peacefully and suddenly the alarm started ringing. I was so mad because it completely disturbed our sleep. Good thing they have a waterpark so at least my toddler enjoyed and had fun. Overall, there were just too many issues with our room. I hope they check these things before giving the room to the next guest because it was really disappointing.

Went there for two nights as a family. Staff was quite helpful and friendly and zero concerns there. However we found common areas and elevators to be dirty on occasions. The room was OK but the sofa bed sheets have likely not been changed just before our stay considering how wrinkled it was. Bath tub was draining quite slowly and toilet had a slight leak. Bedding was fairly comfortable. The pool and waterpark consists in a large slide connected to a pool that could be bigger considering the slide. There was a constant shortage of towels though and we couldn’t bring them to our rooms. Bunch of people actually bathed fully clothed (and not swimwear only). We were not super lucky with the noise level in our rooms considering we had a barking dog across our room and people not really cognizant they are not alone. Not the hotel fault though. Breakfast was subpar. We wanted to try something different from the Hyatt next door where we have been a few times and price wise there was only a 10% difference between both. Would recommend the Hyatt instead.