Well, the room we had was massive, quite nice, nothing the complain about. Service was off the charts. We had booked for three nights but our vacation plans changed, so we had to cancel our last two nights, and they did that for us with no issues at all! Second, my daughter forgot a super special stuffy at the hotel when we checked out. Went back the same night to see if they had it, and the lady at the front desk was so kind, she gave me a key and let me go check the room to see if it was still in there. I thought that was fantastic. It was not in there, but told me to come back the next day at 8am when housekeeping got in. They reassured me that housekeeping was real good at keeping track of these things that are left behind. Went back at 8am, and after a ton of effort, checking everywhere, double checking everywhere, hallelujah, that found it!!!! These people care. You could see the care in their faces when talking to them. All of them. The front desk lady, the housekeeping department, the manager. They made our vacation! Thank you so much to everyone there!!!

Great stay! The room is very clean with comfortable beds. Lots of lamps for lighting and plenty of electricity outlets. Both the pool and gym facilities are very well maintained. The continental breakfast was amazing. We liked the large variety of foods to choose from everyday. It was so good! Please send my compliments to the chef.‍ The Hotel manager and staff are very friendly and accommodating. Thanks for the great service.

Our room was bigger than I expected. Close to West Edmonton mall...