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Guest Reviews by Wingate by Wyndham Edmonton West

All Reviews

Guest   •   September 07, 2025

Special thanks to the ...

Special thanks to the manager Ron, who cares his customers and value the customers' feeling the most! We booked 2 two-queen-bed rooms on the Super8 website. However, Super8 only booked 1 two-queen-bed room, and 1 one-queen-bed room to Wingate. Apparently it's not Wingate's fault, but after listening to our situation, the front desk staff Ron arranged the second two-queen-bed to us! That we don't have to find another place in such night after hours of driving!! We are very grateful for Ron's arrangement and help! Their elevator seems not work well and we encountered stuck in there twice, but there's a phone in the elevator that we can get the management easily and fast. Problem fixed within few min. not too scary~~ The rooms are clean and with ample of space! Their swimming pool is not deep, but great for kids! Jets hot tub and gym available too!
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Guest   •   August 17, 2025

This was our last ...

This was our last hotel room for our trip and it was a great room very comfortable and very clean very up to date with the rooms and everything in the room was a little more than what we paid for on every other hotel in the last week
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Guest   •   August 13, 2025

Went there for two ...

Went there for two nights as a family. Staff was quite helpful and friendly and zero concerns there. However we found common areas and elevators to be dirty on occasions. The room was OK but the sofa bed sheets have likely not been changed just before our stay considering how wrinkled it was. Bath tub was draining quite slowly and toilet had a slight leak. Bedding was fairly comfortable. The pool and waterpark consists in a large slide connected to a pool that could be bigger considering the slide. There was a constant shortage of towels though and we couldn’t bring them to our rooms. Bunch of people actually bathed fully clothed (and not swimwear only). We were not super lucky with the noise level in our rooms considering we had a barking dog across our room and people not really cognizant they are not alone. Not the hotel fault though. Breakfast was subpar. We wanted to try something different from the Hyatt next door where we have been a few times and price wise there was only a 10% difference between both. Would recommend the Hyatt instead.
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