This hotel is good and all nothing eye catching it has everything you need but the problem is the drains, i couldnt take a shower without all the water flowing upto my ankles. Its impossible for 3 people to take a shower in a span of 1 hour because u need to wait 10 minutes for it to drain

Good customer service

The TV is not a smart TV, so we could only watch the regular channels. The hair dryer was not working, the bathtub was clogged, and the coffee machine in our room was also not working and noticeably dirty. But the worst part was the alarm clock suddenly going off at exactly 12:30 a.m. while we were having a good sleep! Like literally, it was crazy and so annoying. We were sleeping peacefully and suddenly the alarm started ringing. I was so mad because it completely disturbed our sleep. Good thing they have a waterpark so at least my toddler enjoyed and had fun. Overall, there were just too many issues with our room. I hope they check these things before giving the room to the next guest because it was really disappointing.