We had an excellent time at this hotel as a family. Rooms were large and spacious, and comfortably fit six of us with it's two beds and one pull-our mattress. Service was excellent, particularly at the front desk. Staff and housekeeping were polite and consistently helpful. The pool water was slightly cold but still managable. On our last night, the waterslide malfunctioned briefly (water stopped flowing) but the issue was resolved quickly, and the hot tub wasn't hot, just warm. However, this was a one time incident and the rest of the time the pool was good. Prior to leaving, we also did notice two small roaches in our bathroom. We reported this to the front desk and they were clearly empathetic and willing to listen and help with the issue. Overall, a very pleasant experience. I'll round it to five stars, but my true rating would be a 4.5/5.

Ron at the front desk is Amazing! Had a little mix up with room type at check in but Ron was able to work some magic and get us a room with two beds. Breakfast was great and room comfortable. Will definitely return.

I don't leave reviews very often, but this hotel definitely deserves one! We're staying at the Wingate by Wyndham West Edmonton for three nights, and after just our first night, I'm already giving it a solid 9/10. If you're traveling with family, I highly recommend the family suite with two king beds. The room is spacious, with one bed in a semi-private area that gives everyone a little extra privacy. The beds are incredibly comfortable, and we all had an amazing night's sleep. I also loved being able to control the room temperature ourselves. Breakfast was outstanding, with plenty of delicious options, and the staff have all been friendly, welcoming, and helpful. One of the biggest highlights is the water park! The pool has a fun mushroom water feature, water slides, and a hot tub. From the moment it opens until bedtime, it's full of kids having an absolute blast. It's a fantastic feature for families. So far, everything has been exceptional. If the next couple of nights are as great as our first, this could easily become a 10/10 stay. I would absolutely recommend Wingate by Wyndham West Edmonton to anyone looking for a clean, comfortable, family-friendly hotel.