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Guest Reviews by Wingate by Wyndham Edmonton West

All Reviews

Guest   •   July 09, 2025

Not very soundproof, could ...

Not very soundproof, could hear kids running and screaming down the halls all night long. Service was great though.
Service
Quality
Cleanliness
Guest   •   September 13, 2026

Travelled to Edmonton in ...

Travelled to Edmonton in August for the first time attending a Caribbean Event. Impressed with the friendly staff: Calvin, Olga, Serene and Ron. The rooms were large 2 Queen beds, nice bathroom, ac, fridge etc. It was a very busy weekend and the hotel was full. Breakfast was good, well stocked, clean and offered a variety. The pool area was nice. We didn't use it because it was so busy. I asked the maintenance staff how often do they clean it, and he said every Wednesday. Due to how many people were using it, we felt it should have been cleaned daily on a busy weekend. As a pool owners, yes we are sure they test every morning but due to all the guests, we felt it wasn't clean. The pool water was cloudy..yuck. We noticed one morning the owners of the hotel were there, and they were not friendly. Going forward, just some advice, go around introduce yourselves make an effort to physically great your guests. That gesture speaks volumes. We saw how you spoke with your staff, and it wasn't supportive, kind, team environment at all. Even though the hotel was busy, you should be mindful who's paying attention around you. Would we stay again, not sure at this time. We would like to say thank you to all the staff for making our first trip to Edmonton an enjoyable one.
Service
Quality
Cleanliness
Guest   •   October 12, 2025

Nice location, very clean ...

Nice location, very clean rooms. Staff very helpful with all questions. Seems very family friendly, no adult hour for the pool
Service
Quality
Cleanliness